Erie Insurance and Erie Indemnity Company have disclosed that a weekend cyberattack is behind the recent business disruptions and platform outages on its website.
Erie Indemnity Company is the management company for the Erie Insurance Group, a property and casualty insurer with over 6 million active policies. The company provides auto, home, life, and business insurance policies through independent agents.
Since Saturday, June 7, Erie Insurance has been suffering from widespread outages and business disruptions, with customers unable to log into the customer portal and reporting difficulties making claims or receiving paperwork from the company.
Error shown when attempting to log into Erie Insurance site
Today, Erie Indemnity Group filed a Form 8-K filing with the U.S. Securities and Exchange Commission, stating it detected "unusual network activity" on June 7, 2025.
In a similar notice on the Erie Insurance website, the company says it activated its incident response protocol in response to the attack.
"On Saturday, June 7, Erie Insurance's Information Security team identified unusual network activity. We took immediate action to respond to the situation to safeguard our systems and data," reads a notice on Erie Insurance's site.
"Since Saturday, we have continued to take protective action for the security of our systems."
"We are working with law enforcement and are conducting a comprehensive forensic analysis with the assistance of leading cybersecurity experts to gain a full understanding of this event."
When companies suffer a cyberattack, the usual response is to shut down systems to prevent the attack's spread to other devices.
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