Apple to shut down Apple Support Community forum
Apple announced it will permanently close its Apple Support Community forum, a user-driven Q&A service for iPhone, Mac and other product owners that has existed in some form since the 1990s. The forum has long been described as one of the largest gathering places for Apple product users seeking help from fellow owners.
GoKawiil's interpretation of the reporting above, not reported fact.
The closure removes a long-running, free peer-support channel that many users relied on instead of official Apple support, which could push more people toward Apple's own paid or AI-driven support tools. It also reflects how legacy web forums are increasingly being replaced by newer community formats such as social media groups, Reddit, and AI chatbots.
- Apple confirmed it is permanently shutting down its Apple Support Community forum.
- The forum dates back in some form to the 1990s and served as a major peer-support hub for Apple users.
- Its closure signals a broader shift away from traditional web forums toward newer support channels.
Apple AppleCare+ Protection Plan — With Apple shutting down its community support forum, having direct access to Apple's official support channels becomes even more valuable. AppleCare+ gives you priority access to Apple experts via chat, phone, or in-person, so you're not left searching old forum threads for help with your device issues.
See Apple AppleCare+ Protection Plan on Amazon → Affiliate link — we may earn a commission on purchases, at no extra cost to you. Product picked by AI based on this article; it is not a tested recommendation.Source: fastcompany.com, 2026-11-11
Published there as: “Apple is closing the ‘world’s largest community of Apple fans.’ Why shutting it down makes sense”
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