Microsoft apologises after near 24-hour outage hits Outlook, Teams worldwide
Microsoft said it was "deeply sorry" after an outage affecting Outlook, Teams and other Microsoft 365 products disrupted users in more than 70 countries for nearly a day. The company said services were largely recovering by Friday afternoon, with email queues returning to normal levels, and attributed the disruption to a technical fault introduced during a network capacity upgrade rather than a cyberattack or AI-related issue. More than 430 million people use the affected products, with government agencies, courts, hospitals and transport systems among those hit.
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The scale and reach of the outage illustrates how dependent governments, businesses and critical services have become on a handful of major cloud and software providers, according to experts cited in coverage of the incident. A single internal change at Microsoft was able to ripple into disruptions for institutions as varied as national governments, courts and transit systems, which could renew scrutiny of concentration risk in cloud infrastructure. The episode may also prompt organisations to reassess contingency planning for outages at dominant tech suppliers.
- Microsoft apologised for a near 24-hour outage affecting Outlook, Teams and other 365 products across over 70 countries.
- The company blamed a technical issue from a network capacity upgrade, ruling out cyberattack or AI involvement.
- Government agencies, courts, hospitals and transport systems were among those disrupted, highlighting reliance on major tech providers.
Source: bbc.co.uk — Watch Our Pick Of Standout Clips Across The Bbc, 2026-11-13
Published there as: “Microsoft 'deeply sorry' for global outage after almost 24 hours of disruption”
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