Microsoft apologises after near 24-hour outage hits Outlook, Teams worldwide
Microsoft said it was "deeply sorry" after an outage affecting Outlook, Teams and other Microsoft 365 products disrupted users in more than 70 countries for nearly a day. The company said services were largely recovering by Friday afternoon, with email queues returning to normal levels, and attributed the disruption to a technical fault introduced during a network capacity upgrade rather than a cyberattack or AI-related issue. More than 430 million people use the affected products, with government agencies, courts, hospitals and transport systems among those hit.