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Welcome to the age of hybrid work, where businesses will augment the human workforce with AI agents -- the birth of the autonomous enterprise, according to research from technology specialist MuleSoft. Here are the top seven trends that Mulesoft suggests are shaping digital transformation in 2025:
House of AI agents: The autonomous enterprise built on a "house of agents" will take hold, as organizations augment the human workforce with AI, freeing them to focus on more valuable work. Mature agentics: Autonomous AI agents will become a critical building block for the modern digital enterprise as AI strategies reach a new level of maturity. Multi-agent architectures: These technologies will demand built-in governance guardrails to mitigate security and privacy risks without impacting user productivity. Autonomous RPAs: Generative AI-assisted automation capabilities will be increasingly offered by robotic process automation vendors in 2025 as the technology evolves to become more autonomous and AI-driven. AI-driven business restructuring: Existing work structures will be dismantled as AI drives a wide-scale transformation by changing the nature of traditional roles and creating new ones. Self-driving business apps: Self-integrating apps will ease innovation bottlenecks and enhance AI models by connecting them with the most accurate, comprehensive, and contextually relevant data. Improved execution velocity with super apps: Super apps and digital work hubs will offer employees access to a broad range of capabilities from a single interface to supercharge hybrid workforce productivity.
Here are some key findings from the first five trends revealed by MuleSoft.
Trend 1: The autonomous digital enterprise will take hold
According to the World Economic Forum (WEF), almost a quarter (23%) of jobs will undergo "structural change" over the next five years due to technological advancements and economic shifts.
Deloitte, meanwhile, found that 63% of business leaders believe autonomous workforces will drive innovation and agility within their organizations, and they are in a great place to realize these benefits.
Nearly all IT leaders (91%) claim their teams are currently involved in projects aimed at building connected experiences that streamline workflows across an autonomous digital workforce.
Also: 4 ways business leaders are using AI to solve problems and create real value
Trend 2: Autonomous agents will proliferate as AI matures
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