Unavailable in Provider unavailable in 90001 Edit . . . Starting at $50 Or call: Or call to learn more: (855) 379-7064 Verizon Fios home internet rating 7.6 /10 CNET Score We score internet providers for speed, value and customer care. Our data sources include the FCC, J.D. Power, The American Customer Satisfaction Index and extensive in-house research. Read more How we calculated our rating 7.6 / 10 SCORE Speed 7.5/10 Value 7/10 Customer Care 8/10 Pros All Verizon Fios plans are 100% fiber, with symmetrical download and upload speeds
All Verizon Fios plans are 100% fiber, with symmetrical download and upload speeds No data caps or allowances on any plans
No data caps or allowances on any plans No term agreements necessary on any plans Cons Low fiber availability for a national company
Low fiber availability for a national company While Fios and 5G are affordable, LTE and DSL options are pricey See more pros and cons
Verizon Fios internet review
Folks on the East Coast are probably familiar with Verizon's 100% fiber-optic internet service, currently available in eight northeastern states and Washington, DC. Verizon Fios offers near-symmetrical download and upload speeds, transparent service details with no hidden fees, and hard-to-pass-up perks. Perhaps even better is a three-to-five-year price lock guarantee, depending on your chosen Verizon Fios plan. That's especially pertinent as a recent CNET survey found that 63% of US adults said their broadband bill increased last year. So, Verizon Fios has many advantages over competing internet service providers, but there are still some key details to consider before signing up.
First, availability is limited to those in the northeast. However, that could change in the next 12 to 18 months. Just this May, Verizon received FCC approval to acquire Frontier, a move set to expand its fiber footprint to 25 states by 2026 by merging with Frontier Fiber’s existing network. At the moment, Verizon Fios is one of the largest fiber internet service providers nationwide, despite only having 9% coverage. Once the two networks are combined, that number will get significantly larger.
Second, in addition to its growing fiber network, Verizon also offers Verizon 5G Home Internet. According to the Federal Communications Commission's broadband map, its 5G internet service is available to 22% of the US population -- making it one of the most available ISPs in the US.
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All of this complicates what coverage may look like for you, meaning there's a lot to consider before signing up for Verizon Fios. Let's take a closer look at terms of service and pricing to see how Verizon Fios compares to the competition.
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