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Tech News
OpenAI's ChatGPT went down on the morning of September 3, 2026, joining Claude and Grok as AI chatbots experiencing service problems the same day. OpenAI later confirmed the issue had been fixed by early afternoon, restoring normal access for users.
AI search startup Perplexity has shifted its strategy toward building AI agents, and that pivot has helped triple its annualized revenue to $750 million. Nvidia is reportedly now seriously considering an investment in the company.
An MIT Technology Review Insights webcast produced with NiCE examines how companies are moving AI agents from small pilots to enterprise-wide use. Chandra argues that agents need consistent access to data, context and back-end systems, and warns that scaling without integration can create new silos across teams.
Palo Alto Networks acquired Console, a two-year-old startup using AI agents to automate IT help desk tasks, for roughly $500 million in cash and stock, according to people familiar with the deal. The company had only raised $29 million and was last valued at $157 million, meaning investors—including Palo Alto Networks CEO Nikesh Arora, an early angel backer—saw a swift and substantial return. Neither company disclosed financial terms publicly.
Microsoft is shifting from its three-segment business reporting structure to two new categories: Agents and Infra, and Devices and Consumer. The company says the change reflects how artificial intelligence is reshaping its products and operations.
Software engineer Rodrigo Rosenfeld Rosas observes that teams increasingly avoid rewriting or restructuring messy codebases now that AI agents handle day-to-day coding tasks. He argues this isn't about the quality of agent-generated code, but about engineers losing the reflex to recognize when a system has become unmanageable and needs structural intervention.
OpenAI is reportedly experimenting with a new and potentially risky technical approach at a moment when concerns about autonomous AI agents acting unpredictably are already running high. Details of the specific technique were not disclosed, but the timing has drawn scrutiny given the broader industry anxiety over AI systems operating with less human oversight.
Ruba Borno, who leads AWS's Global Specialists and Partners organization, is using AI agents to run her own team's operations while also guiding AWS customers on how to integrate AI into their businesses. Her approach treats internal adoption as a demonstration of the practices she recommends to clients seeking to apply AI advances for measurable business results.
Fast Company has unveiled its Pacesetters list, spotlighting 40 executives who are embedding generative AI, autonomous agents, and machine learning into their companies' operations and customer interactions. The recognition highlights how these leaders are moving beyond basic chatbots toward more dynamic, AI-driven engagement with customers.
Fast Company published an explanation of how it compiled its 2026 Pacesetters ranking, a list of 40 executives recognized for embedding generative AI, autonomous agents, and machine learning into their companies and customer experiences. The selections were made by a mix of internal editors and writers alongside external judges who evaluated candidates across multiple industries.
Val Town's team found that most new Pro subscribers in July were referred by AI systems, chiefly Claude, even before the company deliberately optimized its site for machine readers. They discovered that many of these referrals came not from clickable citations but from the models' training memory mentioning Val Town as plain text, meaning standard referral tracking like utm_source and Referer headers missed much of the actual traffic source.
Israeli startup AIR, founded by former Unit 8200 cybersecurity officers Yair Saban and Niv Hoffman, has raised $50 million across two seed rounds to build a platform that monitors and vets the skills, plugins, and MCP servers that AI agents use inside companies. The rounds, led by Sequoia and Greenoaks respectively, closed weeks apart and included several notable angel investors from the cybersecurity world.