AI shopping agents like Meta's Muse hit site-level blocks, including on Amazon
Consumer AI agents such as Meta's Muse, ChatGPT's Dots and others promise to complete tasks like booking flights or buying groceries, but users report these agents are frequently blocked mid-task. Amazon has begun intentionally blocking Muse from browsing or purchasing on its retail site, while Walmart says similar complaints from its customers stem from unintentional anti-bot measures rather than a deliberate block, despite being a Muse launch partner.