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Apple explains common fixes for AirPods battery drain and charging issues

Apple advises that dust or earwax blocking the tiny contact points in the AirPods case can prevent proper charging, often causing uneven battery levels between the two earbuds. The company recommends cleaning the case and earbuds with a lint-free cloth, optionally lightly dampened with isopropyl alcohol, or a soft-bristled toothbrush with micellar water followed by a distilled-water rinse. If problems persist, Apple suggests resetting the AirPods via the iPhone's Bluetooth settings and reconnecting them as new devices.