GoKawiilGoogle Shifts Account Support Pages to Gemini Chatbot by Default
Google has begun replacing traditional help articles with "Ask Google Help," a Gemini-powered interface that condenses documentation into troubleshooting steps and lets users ask follow-up questions. Direct links to support pages like account recovery and 2-Step Verification now default to this AI experience, though a "View Sources" button still leads to the original article. The rollout currently appears limited to select topics such as Google Account Help and Chrome, while sections like Pixel Help still show standard articles.