Study finds automation adoption outpaces workforce confidence, raising leadership stakes
New survey data shows AI and automation use has surged in workplaces, with Bain & Company reporting 95% of U.S. companies now using generative AI and Intapp finding 72% of professionals using AI at work, up from 48% a year earlier. Despite these productivity gains, PwC's 2025 workforce survey found many employees remain anxious about how AI will reshape their jobs, revealing a widening gap between operational efficiency and employee confidence.