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Booking System Outage

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Amtrak Booking System Falters Friday Night, Later Recovers

Amtrak's website and app threw error messages for travelers trying to book tickets Friday evening, with DownDetector logging hundreds of complaints starting around 5 p.m. The company said the issue stemmed from a system-wide update and increased demand, and by about 9 p.m. said booking functions were returning to normal, though some payment and reservation changes were still affected. The outage coincided with a nationwide FAA ground stop that was later lifted.