GoKawiil
Tech News
Processes originally created to solve a specific business problem can outlive their usefulness, becoming bottlenecks rather than safeguards. Leaders frequently continue enforcing these procedures long after the original risk has faded, mistaking the fact that a process once worked for proof it remains necessary today.
Microsoft plans to reorganize its financial reporting starting next fiscal quarter, dropping its existing three segments—Productivity and Business Processes, Intelligent Cloud, and More Personal Computing—in favor of two new categories: Devices and Consumer, and Agents and Infra. The change, first reported by The Wall Street Journal, is meant to better reflect how the company's business now revolves around AI agents and infrastructure.
A contributor argues that enterprise AI pilots often succeed technically but fail to change business outcomes because they operate alongside existing workflows rather than inside them. The piece traces this to fragmented, inconsistent decision-making processes across teams, which limits how much impact any AI system can have once deployed.