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Business Value

2 GoKawiil briefs on this topic

Op-ed: Choosing the lowest-cost vendor often leads to costly rework, entrepreneur warns

A transcription company founder writes that clients who pick vendors based solely on the lowest price frequently end up paying more when the work must be redone. The piece distinguishes price, cost and value, noting the author's firm regularly gets hired to fix botched transcriptions originally done cheaply elsewhere.

IBM Study Finds AI Reshaping Software Performance Testing, But ROI Lags

IBM's Institute for Business Value surveyed 2,000 CEOs across 33 countries and found 61% say their organizations are actively adopting or scaling AI agents, including in performance testing. Yet the same study found only 25% of AI initiatives have delivered expected returns and just 16% have scaled enterprise-wide, meaning much of the performance-testing use case remains unproven despite broad adoption intent.