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Carrier Settings Update

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Apple replaces iPhone 18 Pro Max units after AT&T customers lose cell service

Apple confirmed a small number of iPhone 18 Pro Max users on AT&T have lost cellular service entirely, unable to call, text or use mobile data. The company has pushed a carrier settings update and iOS 27.0.1 to prevent further cases, but affected users must get a device replacement from Apple or AT&T to restore service.