GoKawiil
Tech News
Airbnb updated its Reasonable House Rules policy to prohibit hosts from requiring guests to perform tasks like washing dishes, stripping beds, or taking out trash before checkout, calling these cleaner-level chores. The company said exceptions remain for situational needs like water restrictions during drought or bear-proof trash containers. The new rules apply to reservations booked on or after November 20.
Airbnb announced a policy update barring hosts from requiring guests to strip beds, wash dishes, start laundry, or take out trash before checkout. The rule applies to reservations made on or after November 20, though some water-conservation and similar requests remain allowed. The change follows years of guest complaints about being asked to do cleaning tasks despite paying separate cleaning fees.
Airbnb told hosts in a Wednesday email that, starting with bookings made on or after November 20, they can no longer require guests to perform tasks typically done by professional cleaners, such as stripping beds, hauling trash offsite, or washing and putting away dishes. The company said hosts cannot sidestep the rule by listing such chores under the 'Requests' section, though a spokesperson said reasonable asks, like leaving dishes in the sink, remain allowed.