New York City's Click-to-Cancel Rule has taken effect, requiring companies to let customers cancel subscriptions using the same method they used to sign up. The rule, enforced by the Department of Consumer and Worker Protection, covers streaming services, gym memberships, subscription boxes and free trials that convert to paid plans. Businesses must disclose price, billing terms and cancellation details before taking payment information, and violations carry fines starting at $525.
techspot.com
· 2026-10-02
New York City's click-to-cancel rule went into effect October 1, requiring businesses to let consumers cancel subscriptions as easily as they sign up. The city's Department of Consumer and Worker Protection will enforce the rule, with violations carrying civil penalties starting at $525 and potential refunds for consumers. The city also launched a new online portal, built with NYC Office of Technology, for residents to file complaints about subscription services.
engadget.com
· 2026-10-01
New York City's click-to-cancel rule took effect Thursday, requiring businesses to make canceling a subscription as easy as signing up for one. The city's Department of Consumer and Worker Protection says the policy could save residents between $21.5 million and $162.5 million a year, and residents can now file complaints with the city over violations.
theverge.com
· 2026-10-01
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