Click To Cancel Rule

NYC's click-to-cancel rule takes effect, requiring easy subscription cancellations

New York City's click-to-cancel rule went into effect October 1, requiring businesses to let consumers cancel subscriptions as easily as they sign up. The city's Department of Consumer and Worker Protection will enforce the rule, with violations carrying civil penalties starting at $525 and potential refunds for consumers. The city also launched a new online portal, built with NYC Office of Technology, for residents to file complaints about subscription services.

engadget.com · 2026-10-01

New York City enforces first local click-to-cancel subscription rule

New York City's click-to-cancel rule took effect Thursday, requiring businesses to make canceling a subscription as easy as signing up for one. The city's Department of Consumer and Worker Protection says the policy could save residents between $21.5 million and $162.5 million a year, and residents can now file complaints with the city over violations.

theverge.com · 2026-10-01