GoKawiil
Tech News
Apple is promoting a new conversational Siri AI assistant on its MacBook Pro lineup, which also features a ProLED XDR display with touch support. The AI assistant allows open-ended questions and back-and-forth conversation, and is currently available only in English, with usage limits noted.
Bloomberg is enhancing its generative AI chat interface, ASKB, by allowing users to incorporate their own information into the system. This update aims to give the tool more contextual data to work with when answering queries.
ServiceNow CEO Bill McDermott described Flow, a new AI-powered conversational service desk built internally like a startup, as the company's answer to competitors criticizing its slow implementation times and separate-portal model. The tool aims to let employees get help within the apps they already use rather than navigating a dedicated portal.
A new analysis argues that earbuds, already worn daily by millions, are better positioned than smart glasses to host always-available conversational AI assistants. The piece contends that audio-first wearables offer a more natural and less socially awkward way to interact with AI throughout the day.
Conversational AI features are letting employees speak their thoughts aloud rather than type and heavily edit emails, reports, and presentations. This shift could reduce time spent perfecting formal, buttoned-up business language in favor of a more natural, spoken tone in workplace writing.
Gaurav Anand, global head of Tata Communications' Customer Interaction Suite, says most enterprises have attached conversational AI and automation onto legacy customer-experience systems that were never designed for it. He argues this has left companies with disconnected digital tools rather than integrated, scalable platforms, forcing human agents to manually piece together context across siloed systems.