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5 GoKawiil briefs on this topic

Report: Retailers' poor customer service fuels viral complaints on social media

A commentary piece recounts a CVS checkout experience in which a cashier reportedly took a customer's phone number and enrolled them in a paid membership upgrade without asking permission, later confirmed by an automated welcome message. The author uses the anecdote to argue that such practices are pushing frustrated customers to air grievances publicly on social media rather than through traditional complaint channels.

CVS to pay $315 million in DOJ opioid dispensing settlement

CVS Pharmacy Inc. and several subsidiaries will pay $315 million to resolve a Justice Department lawsuit alleging the company dispensed medically unnecessary opioid prescriptions. The settlement was announced by federal officials on Tuesday.

CVS to pay $20.5 million to settle data-sharing lawsuit over website shoppers

CVS has agreed to a $20.5 million settlement over claims it shared customers' health and browsing data from cvs.com, cvshealth.com and its mobile app with advertiser Criteo and other third parties, without admitting wrongdoing. Anyone who used those platforms before July 27, 2026 can file a claim by Nov. 16, 2026, with undocumented claims eligible for up to $5 and documented ones up to $10, subject to reduction based on total claims filed.

Retailers set mixed Labor Day 2026 schedules as banks and markets stay shut

Ahead of Labor Day 2026, most major chains including Costco, Target and Walmart plan to remain open, though some locations may run shorter hours. Banks and stock markets, by contrast, will close for the federal holiday, following their usual practice.

Cancer care startup Thyme Care raises $125M, valuation tops $2 billion

Thyme Care, a virtual navigation platform for cancer patients, closed a $125 million Series E round led by Morgan Health with Humana and CVS Health Ventures participating, doubling its valuation to over $2 billion in less than a year. The company is also creating a new parent entity, Thyme Companies, to launch additional businesses tackling gaps in cancer care delivery, access and payment, with co-founder Robin Shah as executive chairman.