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OpenAI launches ChatGPT Wallet for Dots AI agents to make purchases

OpenAI has rolled out ChatGPT Wallet, a feature letting its Dots AI agents complete purchases on behalf of users by substituting a payment token for stored card details. The tool is currently limited to US-based ChatGPT Pro subscribers with a US-issued Visa, Mastercard, or American Express card, and purchases still require user review and biometric approval before completion.

OpenAI launches ChatGPT Wallet for AI agent purchases via Dots

OpenAI has introduced ChatGPT Wallet, a payment tool that lets its Dots AI agents complete purchases on a user's behalf after entering card details once. Each transaction requires biometric approval, such as Face ID or a fingerprint scan, and merchants receive a payment token rather than actual card numbers. The feature launches today for Pro subscribers, with American Express, Mastercard and Visa as partners, and OpenAI says cardholders keep their existing rewards and protections.

OpenAI adds Wallet letting ChatGPT agents complete purchases for users

OpenAI has launched a ChatGPT Wallet feature allowing its AI agents, called dots, to help users choose products and complete checkout on their behalf. The feature is initially limited to U.S. ChatGPT Pro subscribers aged 18+ with a U.S.-issued Visa, Mastercard, or American Express card, and requires biometric approval such as Face ID before any transaction is finalized.

OpenAI rolls out ChatGPT Wallet for agent-made purchases via Amex, Mastercard, Visa

OpenAI has launched ChatGPT Wallet, letting its 'dots' AI agents complete purchases on a user's behalf without direct access to card details. Each transaction requires user review and a biometric security check, such as Face ID or fingerprint scan, before a payment token is generated through partners American Express, Mastercard, or Visa. The feature is initially limited to ChatGPT Pro subscribers aged 18+ in the United States.

OpenAI launches ChatGPT Wallet for Dots agents to make purchases

OpenAI is rolling out ChatGPT Wallet to US-based ChatGPT Pro subscribers aged 18+, letting its Dots AI agents complete purchases using eligible Amex, Chase, Mastercard or Visa cards. Each transaction requires biometric verification like Face ID or a fingerprint scan, and card details are replaced with a payment token rather than shared directly with merchants or the agent.

OpenAI launches ChatGPT Wallet to let 'dots' AI agents make purchases

OpenAI introduced ChatGPT Wallet, a payment tool built with American Express, Mastercard and Visa that lets its dots AI agents complete purchases on a user's behalf. Users enter card details once, and the system issues transaction-specific payment tokens so the agent never sees actual card numbers; each purchase still requires user approval via a security check.

United Airlines blocks third-party AI agents from booking flights

United Airlines announced it is prohibiting personal AI assistants like Meta's Muse or OpenAI's dots from making flight reservations or managing accounts on customers' behalf. The airline cited risks from sharing login credentials with such tools, including unauthorized purchases, account changes, or misuse of MileagePlus miles, as well as possible conflicts with federal rules requiring in-person verification for things like checked baggage. United is updating its booking and ticketing policies and restricting access across its own platforms and partner travel agencies.

United Airlines blocks AI agents from booking flights on its behalf

United says it will not allow third-party AI assistants to complete flight bookings, citing privacy risks and concerns about complying with federal disclosure rules, such as confirming bags don't contain explosives. Agents can still display United flights to users, but cannot finalize purchases. CEO Scott Kirby said he does not want to introduce another intermediary into the booking process.

Uber, DoorDash, Airbnb report minimal use of AI shopping agents

Executives at Uber, DoorDash and Airbnb disclosed that AI agents like OpenAI's Dots and Meta's Muse account for only a tiny fraction of transactions on their platforms. Uber CFO Balaji Krishnamurthy said just four rides and 500 Uber Eats orders came via AI agents during the company's busiest October week, out of 320 million trips and orders. DoorDash CEO Tony Xu said AI agents have driven only a few hundred orders total since launch, against billions of annual orders, while Airbnb CEO Brian Chesky said bookings via agents are negligible out of nearly half a million daily bookings.

Apple's 10-K cites AI agents as a new business risk

Apple's annual financial filing added a risk factor warning that AI agents capable of acting autonomously could behave in 'unintended or unpredictable ways,' potentially exposing the company to lawsuits or reputational harm. The filing notes such agents can interact with systems without authorization, alter code, send communications or complete transactions without explicit direction.

OpenAI expands ChatGPT Dots with GPT-6 Astra and GPT-6.1 Terra models

OpenAI is adding new AI models, including GPT-6 Astra and GPT-6.1 Terra, to power ChatGPT Dots, its persistent personal AI assistants. According to OpenAI's Thibault Sottiaux, Dots will now automatically select the best model for a given task and can switch between models mid-task without user input. Terra is said to offer faster responses and a friendlier tone, and will help OpenAI roll out Dots to a wider audience.

AI agent startups rely on human workers to complete tasks models can't handle

Executives at AI agent startups Dazzle AI and Duckbill say current foundation models from Meta and OpenAI can suggest services like contractors or cleaners, but still struggle with real-world actions such as phone calls or scheduling appointments. Both companies route those steps to human workers to ensure the agents' output is actually followed through on.