Guide Outlines How Staff Engineers Should Identify Platform Work
An engineering guide describes how staff engineers on platform teams—who typically lack product managers, roadmaps, or revenue metrics—can identify what to build next. It categorizes signals into four sources: system-generated signals like crashes and cost data, plus signals from users, the organization, and the broader industry. The piece details methods such as analyzing postmortem patterns and scrutinizing cloud costs and vendor contracts to surface opportunities.