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Microsoft 365 outage pushes Japanese firms back to fax machines

A Microsoft 365 outage lasting nearly 24 hours disrupted Outlook, Teams, Copilot and OneDrive, prompting some Japanese workers to revert to fax machines and phones to keep operations running, according to the Japan Times. Some employees were sent home while others improvised workarounds, with one company switching its usual PDF updates to faxed documents.

tomshardware.com · 2026-11-13

Microsoft outage disrupts email and Teams across Asia, prompts fax workaround in Japan

A global Microsoft outage disrupted government systems, courts and businesses across Japan, Singapore, the Philippines, India and China on Friday, with Outlook and Teams largely inaccessible. Some Japanese firms reportedly switched to fax machines to keep sending documents, while Singapore's courts and the Philippine Supreme Court told the public to expect email delays. Indian brokerages said they struggled to access research reports and hold client calls normally handled via Teams.

bbc.co.uk · 2026-11-13