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Microsoft patches Windows 11 bug behind black screens and Explorer crashes

Microsoft has fixed a known issue that caused black screens, delayed desktop loading, and Windows Explorer crashes following updates released since August, mainly on Azure Virtual Desktop hosts using FSLogix. The fix shipped in this month's Patch Tuesday cumulative updates dated October 13, 2026, with Microsoft urging affected users to install the latest update.

Microsoft confirms black-screen bug in Windows updates tied to FSLogix desktops

Microsoft has acknowledged that recent Windows updates, including August 2026 preview builds and this month's Patch Tuesday releases (KB5120996, KB5120998, KB5124008, KB5122880), can cause black screens after sign-in and Windows Explorer crashes. The issue mainly affects Azure Virtual Desktop hosts using FSLogix profile software. Microsoft has issued a Known Issue Rollback fix for enterprise admins and suggests manually relaunching explorer.exe as a temporary workaround for individual users.