GoKawiilNYC's click-to-cancel rule takes effect, requiring easy subscription cancellations
New York City's click-to-cancel rule went into effect October 1, requiring businesses to let consumers cancel subscriptions as easily as they sign up. The city's Department of Consumer and Worker Protection will enforce the rule, with violations carrying civil penalties starting at $525 and potential refunds for consumers. The city also launched a new online portal, built with NYC Office of Technology, for residents to file complaints about subscription services.