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Host Policy

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Airbnb bars hosts from requiring checkout chores like dishes and trash removal

Airbnb has updated its policy to prohibit hosts from requiring guests to do time-consuming checkout tasks such as washing dishes, stripping beds, doing laundry, or hauling out trash, effective for bookings made on or after November 20. Listings will now show a 'rules and requests' section, with a warning flagged if a host still lists cleaning requests after the policy takes effect, and hosts can no longer slip extra rules into guest messages or signage. Airbnb says limited exceptions remain, such as requiring trash be placed in animal-proof containers in bear country.

Airbnb bans hosts from requiring guests to do cleaner-level chores

Airbnb told hosts in a Wednesday email that, starting with bookings made on or after November 20, they can no longer require guests to perform tasks typically done by professional cleaners, such as stripping beds, hauling trash offsite, or washing and putting away dishes. The company said hosts cannot sidestep the rule by listing such chores under the 'Requests' section, though a spokesperson said reasonable asks, like leaving dishes in the sink, remain allowed.