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Apple has acknowledged a bug affecting a small number of iPhone 18 Pro Max users on AT&T's network, causing devices to display an 'SOS' symbol and lose calls, texts, and data service. The company says iOS 27.0.1, released earlier this week, along with a new carrier settings update, should help prevent the issue, though it hasn't fixed phones already affected.
Apple confirmed that a small number of iPhone 18 Pro Max devices on AT&T's network are losing cellular connectivity, dropping into SOS mode and unable to make calls, send texts or use data. The company released iOS 27.0.1 and a carrier settings update to prevent new occurrences, but says phones already affected will need a free hardware replacement.
Some iPhone 18 Pro Max owners on AT&T's network reported losing all cellular connectivity, including the ability to dial 911, according to MacRumors, which estimates thousands of customers affected. Apple is rolling out an iOS 27.0.1 update alongside a separate carrier-settings patch to prevent the issue going forward, but says these fixes won't restore service on phones already affected. Apple told CNET it will give free replacement devices to those customers, who should contact Apple Support or AT&T.
Apple confirmed that a small number of iPhone 18 Pro Max devices on AT&T's network are losing cellular service, showing 'SOS' instead of a signal. The company released iOS 27.0.1 and a carrier settings update to prevent the issue from occurring, but says devices that already lost service will need a hardware replacement through Apple Support, AT&T, or in-store visits.
Since the iPhone 18 series launched, some iPhone 18 Pro Max owners on AT&T have reported their phones dropping into SOS mode, blocking calls, texts, data and even 911 access, while Wi-Fi keeps working. AT&T has sent customers a text urging them to install Apple's iOS 27.0.1 update, warning that some phones may be unable to complete calls, texts or data connections.
iOS 27.2 updates Apple Podcasts by replacing the single Up Next queue with two separate sections: New Episodes, showing the latest episode for each followed show, and Continue Playing, which tracks episodes a listener has started but not finished. The redesign directly targets long-standing complaints about episodes getting buried or lost in the old combined queue.
AT&T has told customers using the iPhone 18 Pro Max on its network to install Apple's newly released iOS 27 software update as soon as possible. The warning follows Apple's rollout of the first update to iOS 27 this week, though the carrier has not detailed the specific issue prompting the alert.
AT&T sent a text to customers urging them to update their iPhone 18 Pro Max to iOS 27.0.1, saying it would fix problems with calls, texts, and data, including 911 access. However, Apple's release notes for iOS 27.0.1 only mention Face ID and camera fixes, and multiple affected users report the connectivity problems persist after updating, with phones still showing 'SOS' in the status bar.
404 Media reports that Magnet Forensics, maker of the GrayKey phone-unlocking tool, has found a way around iOS's Inactivity Reboot, which forces a locked iPhone to reboot after 72 hours of non-use. The report cites a law enforcement training video describing a new device called GrayKey Preserve and an Evidence Preservation Mode for existing GrayKey hardware, both reportedly built to keep a seized iPhone from returning to its more secure locked state.
404 Media reports that forensic access tools used by law enforcement can work around the 'inactivity reboot' feature Apple added to iOS in November 2024. That feature automatically restarts an iPhone after 72 hours of being locked, a safeguard designed to make the device harder to unlock using forensic hardware. The report does not name the specific tool or vendor involved.
Samsung has begun pushing its redesigned SmartThings interface to Android phones days after the update first appeared on iOS. The new version introduces a floating navigation bar, denser device and routine cards, and quick on/off toggles directly from the home screen. It also refreshes the built-in TV remote with a light mode and resizable, repositionable controls.
Apple has brought back the Messages Suggestions feature in the iOS 27.2 beta after pulling it from the iOS 27 public release earlier this fall. The feature shows one-tap action buttons under messages, letting users quickly add reminders, notes, or calendar events, or find relevant photos based on conversation context.