GoKawiilKyndryl survey: only 10% of IT leaders use agentic AI for legacy system modernization
A Kyndryl survey of 2,000 senior IT decision-makers found that just 10% are applying agentic AI to modernization efforts, even as decades-long attempts to update legacy systems continue to fall short. The survey found only about half of companies modernizing report improved IT operations, less than half see innovation gains, and nearly one in five say the benefits were limited or unclear, with many projects running late and over budget.