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Jd Power

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JD Power survey: drivers largely ignore giant in-car touchscreens

A JD Power survey of 68,000 owners of 2026 model-year vehicles found that more than a third never use passenger touchscreens, while only six percent use them every time they drive. The firm also found larger screens correlated with more infotainment problems, while simple features like smart ignition and smart climate control ranked as the most valued technologies.

JD Power survey: drivers rate invisible tech higher than flashy screens

JD Power surveyed over 68,000 owners of 2026 model-year vehicles about 40 different automotive technologies and found that features requiring the least driver attention, such as smart ignition and AI-controlled HVAC systems, earned the highest satisfaction scores. Passenger-facing dashboard screens, often found in luxury brands like Mercedes, BMW, and Porsche, ranked among the least liked features.