GoKawiilApple support guide outlines troubleshooting steps for unresponsive MacBook keyboards
A troubleshooting guide details steps for diagnosing and fixing MacBook keyboard problems, including connecting an external keyboard, booting into Safe Mode, running Apple Diagnostics, and using compressed air to clear debris from under keys. It warns against removing keycaps without professional help and recommends booking an Apple Support appointment as a last resort if a hardware replacement is needed.