GoKawiilUnited Airlines blocks third-party AI agents from booking flights
United Airlines announced it is prohibiting personal AI assistants like Meta's Muse or OpenAI's dots from making flight reservations or managing accounts on customers' behalf. The airline cited risks from sharing login credentials with such tools, including unauthorized purchases, account changes, or misuse of MileagePlus miles, as well as possible conflicts with federal rules requiring in-person verification for things like checked baggage. United is updating its booking and ticketing policies and restricting access across its own platforms and partner travel agencies.