GoKawiilReuters Institute survey: AI now used weekly by half of respondents, but not trusted for news
A new Reuters Institute report by Nic Newman, Rasmus Kleis Nielsen and Richard Fletcher surveyed audiences in nine countries, finding 51% now use AI chatbots weekly (49% in the US), a faster adoption curve than smartphones or the internet saw in the US. The report also found widespread 'incidental' exposure to AI, with 57% encountering AI-generated search summaries weekly and roughly a fifth seeing AI labels or summaries on news content, while AI agents remain largely unused, with 67% reporting no use in the past week.