Microsoft halts KB5002907 update after it deactivated perpetual Office licenses
Microsoft has paused rollout of KB5002907, an update meant for outdated Microsoft 365 Apps installations, after users reported it deactivated or removed perpetual Office 2016 and Office 2019 installs. Belgian MSP owner Christian Van Hautte said five unrelated clients contacted him within about ten minutes on September 24, with dozens of PCs showing an 'Unlicensed Product' error. He found that re-entering original product keys restored activation, and said the update installed automatically despite being labeled optional.