Gartner: Only 3% of firms hit AI cost-saving goals, yet 85% plan to spend more
Gartner's HR Symposium data shows just 3% of organizations exceeded their cost-cutting targets from AI-driven productivity gains, while 97% failed to achieve savings through productivity alone. Despite this, nearly 40% of companies are already over budget on AI spending, and 85% say they intend to increase that spending next year. Gartner analyst CV Viverito said AI's real value lies in enabling new capabilities rather than cutting costs.