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Queue Associates

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Software leaders say AI growth hinges on tying features to customer workflows

Industry executives from firms including Queue Associates, Envision IT and Think AI argue that software companies must link AI tools to specific operational problems and measurable results to turn customer interest into sustained revenue. The piece cites Gartner's forecast of $1.468 trillion in global software spending for 2026, a 15.5% year-over-year rise, and IDC's projection of roughly $497 billion in AI infrastructure spending in 2026, growing about 56% annually and surpassing $1 trillion by 2029.