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Safe Links

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Microsoft Defender for Office 365 mistakenly blocked Google Search links for hours

On September 2, Microsoft's Safe Links feature within Defender for Office 365 began misidentifying Google Search URLs shared in emails and Teams messages as malicious, blocking users from opening them. The outage, tracked internally as MO1465962, lasted about seven and a half hours before Microsoft resolved the faulty detection logic, though some users may have experienced lingering effects.

Microsoft Defender for Office 365 mistakenly blocks Google search links

Microsoft confirmed its Defender for Office 365 Safe Links feature is incorrectly flagging legitimate Google search URLs as malicious, showing users 'not safe' warnings when they try to click them. The company said the problem stems from an inaccurate security classification and is generating false alerts for IT admins in Microsoft Sentinel and the Defender portal. Pasting the blocked links directly into a browser does not bypass the warning.