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Subscription Cancellations

1 GoKawiil brief on this topic

NYC enforces click-to-cancel rule for subscriptions starting October 1

New York City's Click-to-Cancel Rule has taken effect, requiring companies to let customers cancel subscriptions using the same method they used to sign up. The rule, enforced by the Department of Consumer and Worker Protection, covers streaming services, gym memberships, subscription boxes and free trials that convert to paid plans. Businesses must disclose price, billing terms and cancellation details before taking payment information, and violations carry fines starting at $525.