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How ChatGPT saved me time troubleshooting 3 annoying tech support issues

Elyse Betters Picaro / ZDNET ZDNET's key takeaways ChatGPT helps resolve issues with your tech products. AI gives detailed troubleshooting steps. Available in both free and paid versions. Get more in-depth ZDNET tech coverage: Add us as a preferred Google source on Chrome and Chromium browsers. Trying to resolve an issue with your PC, phone, or other technology can be frustrating and time-consuming. In the old days, I would have searched page after page on the web looking for clues. But no

Should AI flatter us, fix us, or just inform us?

He faces a trilemma. Should ChatGPT flatter us, at the risk of fueling delusions that can spiral out of hand? Or fix us, which requires us to believe AI can be a therapist despite the evidence to the contrary? Or should it inform us with cold, to-the-point responses that may leave users bored and less likely to stay engaged? It’s safe to say the company has failed to pick a lane. Back in April, it reversed a design update after people complained ChatGPT had turned into a suck-up, showering the

OpenAI launches a sub-$5 ChatGPT plan in India

OpenAI today launched a new, cheaper ChatGPT paid subscription plan in India called ChatGPT GO, priced at ₹399 per month ($4.60), which is more affordable than the ₹1,999 (about $23) per month Plus Plan. The company had turned on local currency pricing for all its plans a few days ago, and with this launch, it will also allow users to pay through UPI (Unified Payment Interface), India’s payment framework. Nick Turley, VP at OpenAI and head of ChatGPT, said that this plan will increase the mess

OpenAI launches cheapest ChatGPT plan at $4.6, starting in India

OpenAI on Tuesday launched a subscription plan in India priced at 399 rupees ($4.57) a month, the ChatGPT maker's most affordable offering yet, as it looks to grow in its second-largest market by user base. The new plan, called ChatGPT Go, provides expanded access to the latest model GPT‑5, and other features at a lower cost, the Microsoft-backed firm said in a statement on its website. Nick Turley, who leads ChatGPT, said in a social media post that the plan provides 10 times more message lim

OpenAI launches a sub $5 ChatGPT plan in India

OpenAI today launched a new, cheaper ChatGPT paid subscription plan in India called ChatGPT GO, priced at ₹399 per month ($4.60), which is more affordable than the ₹1,999 (about $23) per month Plus Plan. The company had turned on local currency pricing for all its plans a few days ago, and with this launch, it will also allow users to pay through UPI (Unified Payment Interface), India’s payment framework. Nick Turley, VP at OpenAI and head of ChatGPT, said that this plan will increase the mess

Apple preps native Claude integration on Xcode

Towards the end of this year’s WWDC keynote, Craig Federighi said that Apple had “expanded” their vision for Swift Assist, and would bring native integration with ChatGPT, alongside support for other LLMs via API, directly to Xcode. Now, 9to5Mac can confirm that Apple is set to support native integration with Anthropic’s Claude as well. Digging into today’s release of Xcode 26 beta 7, 9to5Mac found multiple references to built-in support for Anthropic accounts directly within the new “Intellige

OpenAI CEO Sam Altman Believes We're in an AI Bubble

OpenAI CEO Sam Altman believes that, given all the AI hype from investors and capital expenditures, we're currently in an AI bubble. Altman made the statement during a conversation with The Verge and a handful of other reporters on Thursday. (Disclosure: Ziff Davis, CNET's parent company, in April filed a lawsuit against OpenAI, alleging it infringed Ziff Davis copyrights in training and operating its AI systems.) "Are we in a phase where investors as a whole are overexcited about AI? My opini

GPT-5 is supposed to be nicer now

In Brief OpenAI announced late Friday that it’s updating its latest model to be “warmer and friendlier.” The company recently launched the much-anticipated GPT-5 in a process that CEO Sam Altman admitted was “a little more bumpy than we’d hoped for,” with some users complaining that they preferred the previous model, GPT-4o. OpenAI is trying to address some of those complaints with this update, with changes that it says are “subtle” but will make GPT-5 “more approachable now.” “You’ll notice

Evidence Grows That GPT-5 Is a Bit of a Dud

Power users of OpenAI's blockbuster chatbot ChatGPT were left largely unimpressed by the company's recently unveiled GPT-5 AI model. Those who became familiar with the convivial and sycophantic tone of GPT-5's predecessor were particularly distraught by its "cold" and far less supportive demeanor, accusing OpenAI of cutting corners. The pushback was significant enough for OpenAI to both make previous iterations available once more to paying customers — and even to lean back into the sycophancy

Unlocking Real-Time Supply Chain Analytics with GPU Technology: Q&A with Meher Siddhartha Errabolu

As supply chains generate ever-larger datasets and demand faster decisions, traditional central processing unit (CPU)-based systems are approaching their limits. To meet real-time requirements at scale, developers turn to accelerated computing powered by graphics processing units (GPUs). These massive parallel processors reshape how data is accessed, analyzed, and operationalized across the enterprise supply chain. One expert at the forefront of this transformation is Meher Siddhartha Errabolu.

What Do Kids Actually Think About AI?

Ask an adult what they think about kids and AI, and expect to hear a strong opinion. Parents, politicians, experts—everyone has a take on whether young people should use AI, how to moderate their exposure, and how it’s changing the ways they think and communicate. Many of these opinions revolve around education. Adults fret that kids will turn ChatGPT into a research bot, paper writer, or math problem solver. Teachers, specifically, struggle to know how to deal with policing student use, and ho

Topics: ai chatgpt like study use

Teachers Are Trying to Make AI Work for Them

One day last spring, in a high school classroom in Texas, students were arguing about who to kill off first. It was a thought experiment with a sci-fi premise: A global zombie outbreak has decimated major cities. One hundred frozen embryos meant to reboot humanity are safe in a bomb shelter, but the intended adult caretakers never made it. Instead, 12 random civilians stumbled in. There’s only enough food and oxygen for seven. The students had to decide who would die and who would live to raise

New Research Finds That ChatGPT Secretly Has a Deep Anti-Human Bias

Do you like AI models? Well, chances are, they sure don't like you back. New research suggests that the industry's leading large language models, including those that power ChatGPT, display an alarming bias towards other AIs when they're asked to choose between human and machine-generated content. The authors of the study, which was published in the journal Proceedings of the National Academy of Sciences, are calling this blatant favoritism "AI-AI bias" — and warn of an AI-dominated future whe

Topics: ai bias gpt human humans

We Hit 100% GPU Utilization–and Then Made It 3× Faster by Not Using It

We recently used Qwen3-Embedding-0.6B to embed millions of text documents while sustaining near-100% GPU utilization the whole way. That’s usually the gold standard that machine learning engineers aim for… but here’s the twist: in the time it took to write this blog post, we found a way to make the same workload 3× faster, and it didn’t involve maxing out GPU utilization at all. That story’s for another post, but first, here’s the recipe that got us to near-100%. The workload Here at the Daft

Leak: ChatGPT cheaper plan costs $4 or £3.50, might release everywhere

OpenAI is working on a cheaper plan called ChatGPT Go, and we previously thought it would be just limited to a few regions like India, but that may not be the case. As pointed out by Tibor on X, OpenAI has added a new Try Go call to action on the GPT Dashboard. This is being tested behind a hidden feature flag. When you select Try Go, you'll be asked to pay at least $4. Previously, the pricing was just limited to India, but it now includes more countries. GPT Go now includes pricing in EUR (€

OpenAI is improving ChatGPT voice mode

ChatGPT's Voice mode is already pretty good, but OpenAI is working on a new feature that will allow you to control how Voice mode actually works. As you can see in the screenshot below, OpenAI has added "Voice speed" to the ChatGPT web app settings for voice mode. This means you can control how fast ChatGPT can speak. You can lower it to 0.5x or make it as far as 2.0x. There is a slider that allows you to specify the ChatGPT pace. These options are currently hidden. Also, OpenAI has added "c

OpenAI prepares Chromium-based AI browser to take on Google

OpenAI is testing an AI-powered browser that uses Chromium as its underlying engine, and it could debut on macOS first. My sources tell me that OpenAI has already started updating ChatGPT to power the Chrome rival. OpenAI is building an AI-powered tab selection, a new tab page, and a feature that allows the browser to do the browsing for you. It could be similar to Copilot mode in Edge. OpenAI already has Agent mode in ChatGPT. For those unaware, Agent mode in ChatGPT is powered by a Linux t

GPT-5's Voice Mode Can Hold a Decent Conversation, but Please Don't Talk to ChatGPT in Public

Sitting in the lobby of the auto body shop waiting for a repair estimate, I realized I'd forgotten my earbuds. Normally, that's not a major issue, but I was talking to my phone. And I wasn't talking to another person. I was talking to ChatGPT. It felt as embarrassing as asking Siri a question from across the room or joining a Zoom meeting sans headphones in an open office. I'm testing the advanced voice mode that comes with GPT-5, OpenAI's latest version of the generative AI model behind ChatGP

ChatGPT's Boss Says You Still Shouldn't Trust It as Your Main Source of Information

When you start a conversation with ChatGPT, you might notice some text at the bottom of the screen: "ChatGPT can make mistakes. Check important info." That's still the case with the new GPT-5 model, a senior OpenAI executive reiterated this week. "The thing, though, with reliability is that there's a strong discontinuity between very reliable and 100 percent reliable, in terms of the way that you conceive of the product," Nick Turley, head of ChatGPT at OpenAI, said on The Verge's Decoder podca

Is GPT-5 really worse than GPT-4o? Ars puts them to the test.

The recent rollout of OpenAI's GPT-5 model has not been going well, to say the least. Users have made vociferous complaints about everything from the new model's more sterile tone to its supposed lack of creativity, increase in damaging confabulations, and more. The user revolt got so bad that OpenAI brought back the previous GPT-4o model as an option in an attempt to calm things down. To see just how much the new model changed things, we decided to put both GPT-5 and GPT-4o through our own gau

Appfigures: ChatGPT app sees a 673% increase in global revenue in 2025

A new report from Appfigures shows ChatGPT firmly leading the pack in revenue per download among the top AI assistant apps. Here’s the breakdown. According to the report (via TechCrunch), since launching in May 2023, the ChatGPT app has generated $2 billion in global consumer spending across iOS and Android, with a 673% year-over-year surge in 2025 alone. Appfigures also says the app has been downloaded 318 million times so far this year, 2.8 times more than in the same period last year. Indi

This researcher turned OpenAI’s open weights model gpt-oss-20b into a non-reasoning ‘base’ model with less alignment, more freedom

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now OpenAI’s new, powerful open weights AI large language model (LLM) family gpt-oss was released less than two weeks ago under a permissive Apache 2.0 license — the company’s first open weights model launch since GPT-2 in 2019 — but developers outside the company are already reshaping it. One of the most striking examples comes from Jack Morr

Topics: base gpt model openai oss

Sam Altman Admits OpenAI "Totally Screwed Up"

It has been a very long week for OpenAI, whose hotly anticipated GPT-5 model launch landed with a large thud. The company chose to shut down all previous models in favor of its new one, a controversial move that triggered sheer outrage among fans who had grown attached to GPT-4o, a prior model with a "warmer" personality. Within roughly a day of the drop, CEO Sam Altman changed course and allowed paid subscribers access to GPT-4o once more. It was a prescient move, and one that belied his own

Developers Say GPT-5 Is a Mixed Bag

When OpenAI launched GPT-5 last week, it told software engineers the model was designed to be a “true coding collaborator” that excels at generating high-quality code and performing agentic, or automated, software tasks. While the company didn’t say so explicitly, OpenAI appeared to be taking direct aim at Anthropic’s Claude Code, which has quickly become many developers’ favored tool for AI-assisted coding. But developers tell WIRED that GPT-5 has been a mixed bag so far. It shines at technica

Sam Altman Says ChatGPT Is on Track to Out-Talk Humanity

Never mind the GPT-5 complaints; Sam Altman says he believes ChatGPT is on track to have more conversations per day than all human beings combined. “If you project our growth forward, pretty soon billions of people a day will be talking to ChatGPT,” said the CEO of OpenAI during a dinner with journalists in San Francisco. “ChatGPT will be having more conversations, maybe, than all human words put together, at some point. I think it's unreasonable to expect a single model personality or style to

ChatGPT’s mobile app has generated $2B to date, earns $2.91 per install

ChatGPT’s mobile app is raking in the revenue. Since launching in May 2023, ChatGPT’s app for iOS and Android devices has reached $2 billion in global consumer spending, according to a new analysis by app intelligence provider Appfigures. That figure is approximately 30-times the combined lifetime spending of ChatGPT’s rivals on mobile, including Claude, Copilot, and Grok, the analysis indicates. So far this year, ChatGPT’s mobile app has made $1.35 billion, up 673 percent year-over-year from

Is ChatGPT Plus still worth $20 when the free version offers so much - including GPT-5?

Elyse Betters Picaro / ZDNET When ChatGPT first launched over two years ago, the AI chatbot was met with such high demand that OpenAI introduced a premium plan called ChatGPT Plus. This plan guaranteed access to the chatbot even during blackout periods. ChatGPT Plus perks also included access to OpenAI's most advanced models, making the $20 plan almost a no-brainer for superusers. However, as OpenAI's offerings have evolved over the past couple of years, so have its plans. Also: How ChatGPT co

Topics: chatgpt free gpt plus pro

The Download: Taiwan’s silicon shield, and ChatGPT’s personality misstep

Taiwanese politics increasingly revolves around one crucial question: Will China invade? China’s ruling party has wanted to seize Taiwan for more than half a century. But in recent years, China’s leader, Xi Jinping, has placed greater emphasis on the idea of “taking back” the island (which the Chinese Communist Party, or CCP, has never controlled). Many in Taiwan and elsewhere think one major deterrent has to do with the island’s critical role in semiconductor manufacturing. Taiwan produces t

I talked to Sam Altman about the GPT-5 launch fiasco

Posts from this author will be added to your daily email digest and your homepage feed. On Thursday, I had dinner with Sam Altman, a few other OpenAI executives, and a small group of reporters in San Francisco. Altman answered our questions for hours. No topic was off limits, and everything, with the exception of what was said over dessert, was on the record. It’s uncommon to have such an extended, wide-ranging interview with a major tech CEO over a meal. But there’s nothing common about the s