Microsoft is saving millions with AI and laying off thousands - where do we go from here?
Drew Angerer/Getty Images Last week, Bloomberg reported that Microsoft shared internally that it had saved $500 million in call center costs, thanks to AI -- shortly after the company laid 9,000 people off, the third round in a series of layoffs totaling 15,000. What does this mean for the tech industry -- and job security for humans -- at large? Also: 60% of managers use AI to make decisions now, including whom to promote and fire - does yours? Microsoft's layoffs, despite huge profits Acc