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Whole Foods warns of shortages after cyberattack at its primary distributor UNFI

techcrunch.com Zack Whittaker 2026-03-19 02:30:00

Whole Foods told its employees that the ongoing outages and disruptions at its primary distributor, United Natural Foods (UNFI), may take “several days to resolve.” The Amazon-owned retail giant told staff in an internal communication, seen by TechCrunch, that UNFI was experiencing a “nationwide technology system outage,” which UNFI has for its part described as a cybersecurity incident. Whole Foods said in the communication to staff that the cyberattack is affecting UNFI’s “ability to select

Topics: customers foods grocery told unfi
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HP forced customers to wait 15 minutes for tech support - on purpose - backpedaled after backlash

techspot.com Alfonso Maruccia 2025-11-12 20:24:00

Facepalm: In what might be one of the biggest gaffs of the year, HP is trying to dislodge its foot from its mouth after getting caught intentionally forcing customers to wait for 15 minutes on technical support calls. Even HP's customer service staff criticized the bafflingly dumb move. The Register reports that HP intentionally forced customers to wait 15 minutes when trying to reach tech support. The "minimum" wait time idea mentioned in an internal memo that The Register obtained was floated

Topics: customer customers hp support wait
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Amazon shuts down Chime, its Zoom alternative

techcrunch.com Sarah Perez 2025-11-12 16:33:25

In Brief Amazon Chime, the tech giant’s underwhelming alternative to Zoom and Google Meet, is shutting down for good. The company on Wednesday confirmed it will end support for Chime, including its Business Calling features, on February 20, 2026. As part of this transition, Amazon stopped accepting new Chime accounts as of February 19, 2025. From now until Chime’s end of life, existing customers will still be able to schedule and host meetings, add and manage users, and take advantage of feat

Topics: amazon chime customers shutdown zoom
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Boost Mobile’s iPhone 16e deal cuts the price tag by more than half

androidauthority.com Unknown 2025-11-12 18:51:20

Edgar Cervantes / Android Authority TL;DR The iPhone 16e will be available at Boost Mobile. The carrier is offering the iPhone 16e for only $199. Customers can start pre-ordering Apple’s latest phone on February 21. Apple just launched the iPhone 16e, the successor to the iPhone SE 3, and now all of the carriers are starting to share their deals for Apple’s latest phone. T-Mobile and Metro by T-Mobile recently revealed that their customers can practically get the device for free. Boost Mobil

Topics: 16e boost customers iphone mobile
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On T-Mobile and hate the T-Life app? We have bad news

androidauthority.com Unknown 2025-11-12 06:25:14

C. Scott Brown / Android Authority TL;DR T-Mobile’s new internal Magenta Welcome program starts today. This is a continuation of T-Mobile’s efforts to push customers to the app, even when getting in-store support. Customers will now be able to check in to T-Mobile stores through the app, or even automatically using location services. Customer service reps will then connect to the T Life app and essentially use it to make changes for the customers. This change could end up making customer serv

Topics: app customer customers life mobile
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Magma: A foundation model for multimodal AI agents

news.ycombinator.com Unknown 2025-11-12 12:11:25

User : Please provide a detailed description of the video, focusing on the main subject and the actions taking place as well as predict what is going to happen next. Magma : The video takes place in a convenience store, focusing on the checkout counter. It begins with a view of the counter displaying a sign that reads 'PICK 5 FOR $8.00' along with images of various snacks. The counter is filled with various items, including snacks and a payment terminal. An employee, wearing a black shirt with

Topics: counter customer employee items payment
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