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Finding value from AI agents from day one

From assuming oversight for complex workflows, such as procurement or recruitment, to carrying out proactive cybersecurity checks or automating support, enterprises are abuzz at the potential use cases for agentic AI. According to one Capgemini survey, 50% of business executives are set to invest in and implement AI agents in their organizations in 2025, up from just 10% currently. Gartner has also forecast that 33% of enterprise software applications will incorporate agentic AI by 2028. For co

How agentic AI is transforming the very foundations of business strategy

Jiojio/Getty Images Business is on a never-ending quest to boost efficiency, cut costs, and increase productivity. Some of the earliest known businesses -- ancient Mesopotamian traders -- inspired the invention of writing. (Record keeping -- now that's a competitive advantage!) Similar needs have existed in every economic period. The big difference now is that AI technology can boost these efficiencies in new and exponentially profitable ways. Agentic AI is at the core of this efficiency boost

Skip the AI ‘bake-off’ and build autonomous agents: Lessons from Intuit and Amex

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now As generative AI matures, enterprises are shifting from experimentation to implementation—moving beyond chatbots and copilots into the realm of intelligent, autonomous agents. In a conversation with VentureBeat’s Matt Marshall, Ashok Srivastava, SVP and Chief Data Officer at Intuit, and Hillary Packer, EVP and CTO at American Express at VB

How Capital One built production multi-agent AI workflows to power enterprise use cases

How do you balance risk management and safety with innovation in agentic systems — and how do you grapple with core considerations around data and model selection? In this VB Transform session, Milind Naphade, SVP, technology, of AI Foundations at Capital One, offered best practices and lessons learned from real-world experiments and applications for deploying and scaling an agentic workflow. Capital One, committed to staying at the forefront of emerging technologies, recently launched a produc

I loved Arc browser and was skeptical of its agentic Dia replacement - until I tried it

Jack Wallen / Elyse Betters Picaro / ZDNET When The Browser Company announced they were ending Arc and developing an agentic browser that could leverage AI in ways other browsers were not, I was skeptical. I was starting to see the value in AI, but using it in such a way seemed like just another crutch for users to lean on -- so they didn't have to take the time to do those things themselves. I also saw it as a possible security and privacy issue. Also: Love Arc browser? You can get early acc

Transform 2025: Why observability is critical for AI agent ecosystems

The autonomous software revolution is coming. At Transform 2025, Ashan Willy, CEO of New Relic and Sam Witteveen, CEO and co-founder of Red Dragon AI, talked about how they’re instrumenting agentic systems for measurable ROI and charting the infrastructure roadmap to maximize agentic AI. New Relic provides observability to customers by capturing and correlating application, log, and infrastructure telemetry in real time. Observability goes beyond monitoring — it’s about equipping teams with the

Agentic Misalignment: How LLMs could be insider threats

Highlights We stress-tested 16 leading models from multiple developers in hypothetical corporate environments to identify potentially risky agentic behaviors before they cause real harm. In the scenarios, we allowed models to autonomously send emails and access sensitive information. They were assigned only harmless business goals by their deploying companies; we then tested whether they would act against these companies either when facing replacement with an updated version, or when their assi

Agentic Coding Recommendations

Agentic Coding Recommendations There is currently an explosion of people sharing their experiences with agentic coding. After my last two posts on the topic, I received quite a few questions about my own practices. So, here goes nothing. Preface For all intents and purposes, here's what I do: I predominently use Claude Code with the cheaper Max subscription for $100 a month . That works well for several reasons: I exclusively use the cheaper Sonnet model. It's perfectly adequate for my needs,