Bi-directional accountability: A leadership shift most organizations avoid
Most organizations enforce one-way accountability. The CBC framework flips that, making commitments mutual, visible, and enforceable. In CBC, ambiguity is a leadership failure, and credibility comes from delivering results — not titles. When things go wrong, it’s easy to point down the org chart, much harder to look up. In most organizations, accountability flows one way. Teams are held to deadlines, deliverables, and performance metrics, while leaders enjoy a looser standard — insulated by hi