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1.
The First 30 Seconds of Customer Contact Have a Bigger Impact on Revenue Than Most Leaders Realize. Here’s Why. (feeds.feedburner.com)
2026-06-29 | by Natalie Ruiz | tags: call centers, customer experience, crm
2.
AI Is Taking Over the Most Cursed Job in the World (wired.com)
2026-05-26 | by Kate Knibbs | get AI-powered Job Automation Kit → | tags: procollect, chatbot, call center
3.
European police dismantles €50 million crypto investment fraud ring (bleepingcomputer.com)
2026-04-29 | get Crypto Security Ledger → | tags: cryptocurrency, europol, albanian authorities
4.
FCC Advances Effort to Bring Telecom Call Centers Back to the U.S. (feeds.content.dowjones.io)
2026-03-26 | get Call Center Training Kit → | tags: fcc, telecom, call centers
5.
Bored of eating your own dogfood? Try smelling your own farts (news.ycombinator.com)
2026-03-22 | by Terence Eden | tags: dogfooding, slack, ai assistant
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