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AT&T starts offering $240 loyalty discount to some users — here’s who’s eligible

Edgar Cervantes / Android Authority TL;DR AT&T is sending some existing Fiber broadband customers a $20 monthly loyalty discount for 12 months, for a total savings of $240. The offer appears to be rolled out at random; eligibility doesn’t require being a long-time customer. This follows uproar caused by Verizon’s pricing changes and other carriers rolling out retention and loyalty discounts. Don’t want to miss the best from Android Authority? Set us as a preferred source in Google Search to

Verizon wants to win back your loyalty with damage control discounts

Edgar Cervantes / Android Authority TL;DR Verizon is reinstating discounts for some customers who threaten to leave the carrier. The retention discounts are triggered by initiating a transfer PIN from within the My Verizon app. After emailing the Verizon CEO, some users are getting a higher Valued Customer discount to replace their outgoing Loyalty Discount. Some of these discounts are even higher than before, though not all customers can get them. Verizon kicked up a storm early this week w

Did Verizon Toss Your Loyalty Discount? You Might See Higher Bills in September

Loyalty works both ways, and Verizon is about to discover whether its longtime subscribers will stick with the mobile carrier after it ends some loyalty discounts. Verizon is also hiking administrative fees, which aren't included in the base prices of many plans. As everything else gets more expensive, Verizon customers are likely to be hit with incrementally higher bills. Loyalty discounts disappearing… and returning? Commenters in Verizon forums on Reddit last week shared notifications from

Survey reveals how Verizon’s price hikes are affecting its customer base, and it’s not good news

Edgar Cervantes / Android Authority Verizon is in the news for losing 51,000 postpaid subscribers between April and June this year and then doubling down by removing loyalty discounts and driving bills up. Ironically, the company recently gave away free concert tickets, gift cards, branded freebies, and more. Either way, customers are not amused by their rising bills, and unsurprisingly, many of you are looking to switch carriers. We received over 1400 votes on our survey, and almost 900 of th

Survey reveals long time Verizon users are saying goodbye as bills climb and perks vanish

Edgar Cervantes / Android Authority Verizon is in the news for losing 51,000 postpaid subscribers between April and June this year and then doubling down by removing loyalty discounts and driving bills up. Ironically, the company recently gave away free concert tickets, gift cards, branded freebies, and more. Either way, customers are not amused by their rising bills, and unsurprisingly, many of you are looking to switch carriers. We received over 1400 votes on our survey, and almost 900 of th

The Internet’s Biggest Travel Nerd Shares Pointers on Points

In an ever-expanding internet kingdom of travel-reward nerds, Gary Leff reigns supreme. He has penned the blog View from the Wing for 23 years while maintaining a full-time career as a chief financial officer at a university research center. But miles, points, and rewards are not merely a side hustle or a second job; they’re a lifestyle. “I couldn't tell you how long I spend on the blog, because I’m doing the things that I enjoy anyway,” says Leff. “I’m enough on the spectrum that I forget anyo

T-mobile may have a new perk to keep loyal customers from switching carriers

Joe Maring / Android Authority TL;DR T-Mobile is reportedly offering customers free bill credits to reward them for their loyalty. The offers can reportedly be claimed by contacting T-Mobile’s customer service representatives. The initiative seems to be aimed at long-time customers looking to switch carriers. While Verizon is disappointing its long-time customers by cutting loyalty discounts, T-Mobile seems to have a new trick up its sleeve to retain loyal customers from switching carriers.