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Cybertruck Sales Are Dead in the Water

Just when you thought things couldn't get any worse for Tesla's Cybertruck, sales for the controversial pickup truck are circling the drain after dropping off a cliff. In numbers, the Elon Musk-owned automaker sold just 4,306 Cybertrucks in the second quarter of 2025, according to the latest data from Cox Automotive's Kelley Blue Book — a stunning 50.8 percent nosedive from the same period last year. It's also a big dip from the quarter before, when Tesla eked out a barely more respectable 6,4

Salesforce used AI to cut support load by 5% — but the real win was teaching bots to say ‘I’m sorry’

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now Salesforce has crossed a significant threshold in the enterprise AI race, surpassing 1 million autonomous agent conversations on its help portal — a milestone that offers a rare glimpse into what it takes to deploy AI agents at massive scale and the surprising lessons learned along the way. The achievement, confirmed by company executives

Slack gets smarter: New AI tools summarize chats, explain jargon, and automate work

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now Slack is rolling out an extensive array of artificial intelligence features that promise to eliminate routine tasks and turn the messaging platform into a central hub for enterprise productivity, marking owner Salesforce’s direct challenge to Microsoft’s workplace AI dominance. The announcements, set to roll out over the coming months, inc

Top Execs Fleeing Tesla as Dark Clouds Grow

Another top executive has quit Tesla as the automaker continues a dicey and high-stakes spiral. The Wall Street Journal reports that Troy Jones, Tesla's vice president of sales, service and delivery in North America — its largest market — suddenly packed his bags after 15 years at the company. It's unclear at this point if the decision was his; at Tesla, heads can roll depending on the whims of CEO Elon Musk. Jones' exit comes during a particularly tumultuous time for the EV brand, which is su

America’s EV Slowdown Is Here

The era of seemingly unstoppable growth for electric vehicles in the United States has come to a screeching halt. New sales figures for the second quarter of 2025 reveal a market in reverse, with momentum waning as the industry confronts significant headwinds from high prices and persistent consumer anxiety. According to a new report from Kelley Blue Book, the U.S. electric vehicle market, long seen as a bastion of growth, hit a significant speed bump, with sales dropping by more than 6% in a s

What Tariffs? Smartphone Market Grows 1% as More Devices Incorporate AI

Looks like curiosity about AI may be boosting smartphone sales. Shipments of smartphones increased 1% year over year in the second quarter of 2025, despite tariff volatility and worldwide economic instability, according to new data released from the International Data Corporation. Much of the increase in sales is attributed to midrange devices like Samsung's Galaxy A36 and other smartphones that have started incorporating AI. The report blamed a drop in demand for lower-end devices, including

Prime Day event drove over $24B in US e-commerce sales, GenAI traffic was up 3,300%

Amazon’s Prime Day, which leads to an overall boost to U.S. e-commerce thanks to competitive sales, saw a significant increase in retail traffic driven by generative AI products, including chatbots and browsers. According to a post-Prime Day analysis by Adobe Analytics, GenAI traffic to U.S. retail sites increased by 3,300% year-over-year — which was more than the firm had originally forecast. Adobe’s e-commerce division provided an analysis of the U.S. retail landscape encompassing over 1 tril

Prime Day event drove over $24B in U.S. e-commerce sales, gen AI traffic was up 3,300%

Amazon’s Prime Day, which leads to an overall boost to U.S. e-commerce thanks to competitive sales, saw a significant increase in retail traffic driven by generative AI products, including chatbots and browsers. According to a post-Prime Day analysis by Adobe Analytics, gen AI traffic to U.S. retail sites increased by 3,300% year-over-year — which was more than the firm had originally forecast. Adobe’s e-commerce division provided an analysis of the U.S. retail landscape encompassing over 1 tri

A Clear Sign Just Emerged That Tesla Is Panicking

Tesla sales are so abysmal in Canada that Elon Musk has made the drastic choice to dramatically lower the price of the new Model Y as it attempts to climb out of the hole. As Electrek reports, a Model Y in Canada now costs $65,ooo CAD ($47,465 USD), which is a cool $20,000 CAD cheaper than it was just a few days prior. We'll get into the hows and whys in a second, but first some backstory. Earlier this year, after Trump raised the specter of tariffs against its northern neighbor, Canada moved

Mercedes-Benz Says Trump Is Holding It Back

Mercedes-Benz has long been a bellwether of elite consumption. Its luxury vehicles aren’t just status symbols. They’re economic signals, revealing how the world’s wealthy are spending. So when Mercedes releases its quarterly sales data, it’s worth paying attention. The German carmaker released its second-quarter sales figures on July 8, and they paint a picture that is both reassuring and deeply cautious. The data shows Mercedes-Benz is selling its most expensive cars at a blistering pace in Am

Ford’s New Plan Makes Buying a Car or EV Surprisingly Easy This Summer

On the surface, Ford’s latest announcement is a fantastic deal for car buyers. The company is retiring its “employee pricing for all” campaign and rolling out an aggressive “Zero, Zero, Zero” summer sales event: zero down payment, zero percent interest for 48 months, and zero payments for the first 90 days. It’s a tempting offer, but when you look closer at the economic landscape, it starts to look less like a confident summer promotion and more like a defensive maneuver against a gathering sto

Topics: ev ford new sales zero

Ford Just Made It a Lot Easier to Buy a Car This Summer

On the surface, Ford’s latest announcement is a fantastic deal for car buyers. The company is retiring its “employee pricing for all” campaign and rolling out an aggressive “Zero, Zero, Zero” summer sales event: zero down payment, zero percent interest for 48 months, and zero payments for the first 90 days. It’s a tempting offer, but when you look closer at the economic landscape, it starts to look less like a confident summer promotion and more like a defensive maneuver against a gathering sto

Topics: ev ford new sales zero

A million customer conversations with AI agents yielded this surprising lesson

Mykyta Atamanchuk/Getty Images Salesforce has had over one million AI agent-customer conversations. The company launched AI agents on its Salesforce Help site in October 2024, a full-screen experience that makes getting support simpler and more intuitive. With more than 60 million visits each year, Salesforce Help offers a wide range of product content through organized directories, search, and direct support. Having handled a million support requests since the launch of AI agents, Salesforce

As Samsung’s smartwatch market share drops, more than ever is riding on the Galaxy Watch 8

Damien Wilde / Android Authority TL;DR Samsung is expected to introduce its Galaxy Watch 8 lineup at Unpacked on July 9. Earlier this year, Samsung dropped from 3rd to 4th place in global smartwatch sales. Sales in North America and Europe have been particularly hard hit. Today may be a holiday here in the US, but for mobile tech fans, the big celebration is still a few days away. Next Wednesday, on July 9, Samsung hosts its latest Unpacked event in New York City, where the company is expect

Microsoft layoffs hit 830 workers in home state of Washington

Microsoft CEO Satya Nadella speaks at the Axel Springer building in Berlin on Oct. 17, 2023. He received the annual Axel Springer Award. Among the thousands of Microsoft employees who lost their jobs in the cutbacks announced this week were 830 staffers in the company's home state of Washington. Nearly a dozen game design workers in the state were part of the layoffs, along with three audio designers, two mechanical engineers, one optical engineer and one lab technician, according to a documen

Tesla reports 14 percent drop in second-quarter vehicle deliveries

Tesla sales hit a new low, with the company reporting a 14 percent drop in second-quarter vehicle deliveries compared to a year ago. The company said that it produced a total of 410,244 vehicles between April–June of this year, including 396,835 Model 3 and Model Y vehicles, as well as 13,409 “other vehicles” like the Model S, Model X, and Cybertruck. That represents a minor 0.1 percent drop compared to the second quarter of 2024, when the company produced 410,831 vehicles. Tesla also said tha

Tesla faces second straight year of falling sales after another bad quarter

Tesla delivered 384,122 vehicles in the second quarter of this year, wrapping up another weak quarter for the company as it struggles to bring the pace of sales back up to 2023 levels. That represents a 13.5% drop from the number of cars Tesla delivered in the second quarter of 2022, and it means Tesla runs a real chance of underperforming its total sales figure from 2024. If that happens, it would mean Tesla’s sales will have fallen two years in a row — despite the company once promoting the a

This Samsung phone still hasn’t launched in the US, but it’s making waves worldwide

Paul Jones / Android Authority TL;DR Initial sales of the Samsung Galaxy A56 5G in Western Europe were reportedly up 12% over the Galaxy A55 5G. By contrast, the Galaxy A55 5G’s initial sales were down 22% in the region compared to the A54 5G. The phone is scheduled to launch in the US later this year. The Samsung Galaxy A56 5G launched way back in March, offering six years of OS upgrades, faster charging than the Galaxy S25, and a competitive price tag. The phone still hasn’t launched in th

The electric Hummer is almost outselling the F-150 Lightning

General Motors sold 4,508 electric Hummer trucks and SUVs in the second quarter in the U.S., putting it close to Ford’s F-150 Lightning despite a price gap in the tens of thousands of dollars. The Hummer sales were part of a banner quarter for GM’s electric vehicles, making it one of the only automakers that saw a genuine year-over-year uptick in U.S. EV sales, according to data released Tuesday. The company sold 17,420 electric Equinox SUVs, 3,056 electric Silverado pickups, 6,549 Blazer EVs,

Ford EV sales fall 31% while hybrids rise

Ford saw a 31% drop in U.S. sales of electric vehicles in the second quarter of 2025, led by a collapse of E-Transit vans and declining popularity of the F-150 Lightning. At the same time, hybrid sales jumped more than 23% compared to last year. Halfway through the year, and the company has sold just 38,988 electric vehicles — down nearly 12% from where Ford’s EV sales stood at the same point in 2024. That’s despite overall sales being up, thanks in part to the company’s aggressive employee pri

Your Slack app is getting a big upgrade - here's how to try the new AI features

Elyse Betters Picaro / ZDNET Slack users will see new features appear on the app and service, no matter which plan you use. Some of the more exciting features will be added to paid plans only, but it doesn't matter which paid plan you choose, because there are some exciting new additions coming. Also: 6 Slack tips I swear by to turn a chaotic workspace into a well-oiled machine Let's start with what's coming to the free plan first. What's new to the free plan? The big addition to the free p

As Tesla Crumbles, Elon Musk Just Fired One of His Top Supporters at the Company

Tesla CEO Elon Musk has fired the automaker's vice president of manufacturing and operations Omead Fashar, Forbes reports, amid plummeting sales and public backlash against the company. Fashar was one of Musk's closest confidants and a powerful executive at the company, according to Bloomberg, which reported that Fashar had departed but didn't say that Musk was behind the personnel change. The exact reason for his departure isn't clear, although one can make an educated guess based on the broad

While Tesla's Robotaxi Program Crumbles, Its Sales Are Falling Apart

Tesla's sales in Europe have officially plummeted for the fifth month in a row in May, delivering a staggering blow to its investors. Per ABC, Tesla's automotive sales dropped a further 28 percent last month across 30 European countries, despite a booming demand for EVs from other manufacturers. As Elon Musk's pet company falters, other companies are making out bigtime. For example, China's SAIC sold over 18,000 vehicles across Europe in May, while Tesla didn't even break 9,000, according to A

As Tesla sales fall, Elon Musk fires top manufacturing executive

What just happened? What is a CEO to do when a company's sales continue to fall? If you're Elon Musk, the answer is to fire your vice president of manufacturing and operations in North America and Europe. Omead Afshar was promoted to the role in 2024, having joined the company in 2017 and spending years working in "the office of the CEO." After Bloomberg reported that Afshar had left the EV giant, Forbes wrote that he had been fired by Musk. The billionaire had previously praised Afshar for lea

As Tesla Sales Plummet in the U.S. and Europe, Elon Reportedly Fires His Top Salesman

Elon Musk has fired Omead Afshar, the head of Tesla’s sales and manufacturing operations in North America and Europe, multiple outlets reported Thursday. The apparent expulsion of the top exec comes as the billionaire’s car company flounders under plummeting sales in both the U.S. and the EU. Afshar, who was considered one of the more senior executives at the company, reported directly to Musk and has also worked at Musk’s rocket company, SpaceX. On Thursday, Bloomberg reported that Afshar had

Elon Musk reportedly fired a key Tesla executive following another month of flagging sales

Elon Musk has reportedly fired Omead Afshar, Tesla's head of manufacturing and operations in North America and Europe, according to Forbes. Both CNBC and Bloomberg corroborated the report. Afshar's exit follows Milan Kovac, the head of engineering on Tesla's Optimus robot, who left the company in early June. Afshar was promoted to the role last year, Bloomberg reports, after working for multiple different Musk-owned companies since 2017. The timing of his exit isn't particularly surprising give

AI is doing up to 50% of the work at Salesforce, CEO Marc Benioff says

Marc Benioff, Chairman & CEO of Salesforce, speaking on CNBC's Squawk Box outside the World Economic Forum in Davos, Switzerland on Jan. 22nd, 2025. Salesforce is accelerating its use of artificial intelligence in automating workloads, according to CEO Marc Benioff. "All of us have to get our head around this idea that AI could do things, that before, we were doing, and we can move on to do higher-value work," he said in an interview with Bloomberg, noting that the technology currently account

AI is doing 30%-50% of the work at Salesforce, CEO Marc Benioff says

Marc Benioff, Chairman & CEO of Salesforce, speaking on CNBC's Squawk Box outside the World Economic Forum in Davos, Switzerland on Jan. 22nd, 2025. Salesforce is accelerating its use of artificial intelligence in automating workloads, according to CEO Marc Benioff. "All of us have to get our head around this idea that AI could do things, that before, we were doing, and we can move on to do higher value work," he said in an interview with Bloomberg's Emily Chang, noting that the technology cur

These Pixels are banned in one of Google’s biggest markets, and more could follow

Hadlee Simons / Android Authority TL;DR The Google Pixel 7 series has received a sales ban in Japan after Google lost a court battle. A Japanese court ruled that Google infringed on standard-essential patents by Pantech. Pantech has also requested a sales injunction against the Pixel 8 and Pixel 9 smartphone families. The Google Pixel line is among the most popular phone brands in Japan, being ranked in the top three for 2024. However, trouble is brewing as a series of Google phones has just

Slack's big AI upgrade is here - here's who can try the new features

Elyse Betters Picaro / ZDNET Slack users will see new features appear on the app and service, no matter which plan you use. Some of the more exciting features will be added to paid plans only, but it doesn't matter which paid plan you choose, because there are some exciting new additions coming. Also: 6 Slack tips I swear by to turn a chaotic workspace into a well-oiled machine Let's start with what's coming to the free plan first. What's new to the free plan? The big addition to the free p