If you’re having problems with your cellular connection today, you’re not alone. Verizon, appears to be experiencing a major outage. The carrier says its teams are “fully deployed and are focused on the issue.”
Verizon has also now promised credits for affected users … here’s the latest.
Verizon says the outage is resolved:
The outage has been resolved. If customers are still having an issue, we encourage them to restart their devices to reconnect to the network. For those affected, we will provide account credits. Details will be shared directly with customers. We sincerely apologize for the disruption.
Verizon has shared another update. This time, the carrier says it is “working non-stop and making progress” on resolving the outage. It also says that affected customers will be provided with an account credit.
Today, we let many of our customers down and for that, we are truly sorry. They expect more from us. We are working non-stop and making progress. Our teams will continue to work through the night until service is restored for all impacted customers. We will make this right – for any customer affected, we will provide account credits and share updates soon.
Verizon’s latest update is as follows:
Verizon’s team is on the ground actively working to fix today’s service issue that is impacting some customers. We know this is a huge inconvenience, and our top priority is to get you back online and connected as fast as possible. We appreciate your patience while we work to resolve this issue.
Verizon has issued a new statement:
Verizon engineering teams are continuing to address today’s service interruptions. Our teams remain fully deployed and are focused on the issue. We understand the impact this has on your day and remain committed to resolving this as quickly as possible.
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