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Roblox shares plummet 18% as child safety measures weigh on bookings

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Why This Matters

Roblox's recent implementation of stricter child safety measures, including age verification and restricted communication, has led to a significant decline in user engagement and a subsequent drop in share value. While these measures aim to create a safer environment, they have also impacted growth and bookings, prompting the company to revise its financial outlook. This highlights the ongoing challenge for tech platforms to balance user safety with growth and profitability.

Key Takeaways

Roblox shares plummeted 18% on Friday after the company reported first-quarter earnings as its new child safety measures weighed on bookings.

"Part of what we're rolling out with age check, we believe, is the real, right long-term way to build this platform," CEO David Baszucki said Friday on CNBC's "Squawk Box."

In a letter to shareholders, the gaming company wrote that its new age-check feature "restricted on-platform communication for non-age checked users, diluted communication for age-checked users, and slowed new user acquisition," causing greater-than-expected headwinds.

In January, the company restricted its chat feature to users who completed its age-check verification. According to the company, 73% of age-checked daily active users on Roblox were under 18, with 35% under 13 as of January 31.

To account for the slowed growth, Roblox slashed its full-year 2026 guidance.

The company updated its full-year 2026 bookings to fall between $7.33 billion and $7.6 billion. It forecasted 2026 bookings to be almost $1 billion higher last quarter, falling between $8.28 billion and $8.55 billion.