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Apple has had incredible success in the corporate world over the last decade. With Apple Business and modern device management tools, Macs are easier to deploy and manage than ever before. However, as Apple continues to grow its position as an enterprise vendor of choice for IT teams, it must recognize that enterprise customers demands greater operational stability. You simply cannot break core office functionality in a security patch, and if you do, you have to fix it ASAP.
About Apple @ Work: Bradley Chambers has been an Apple IT admin since 2009. Through his experience deploying and managing firewalls, switches, a mobile device management system, enterprise grade WiFi, 1000s of Macs, and 1000s of iPads, Bradley will highlight ways in which Apple IT managers deploy Apple devices, build networks to support them, train users, share stories from the trenches of IT management, and ways Apple could improve its products for IT departments.
A perfect example of this happened recently with the March 2026 security updates. Apple released patches for macOS 26.4, macOS 15.7.5, and macOS 14.8.5. Almost immediately, IT admins started noticing a massive issue with enterprise printing with a company called PaperCut. Specifically, users relying on PaperCut Mobility Print are now being prompted for authentication on every single print job, with no known fixes. However, users who are using Mobility Print queues deployed via Print Deploy are completely unaffected by this bug.
The bug impacts all discovery modes, including Known host, mDNS, and DNS discovery. macOS simply ignores credentials stored in the keychain and forces the user to manually enter their username and password every time they want to print a document. For a school or a large corporate office, this translates into an absolute flood of help desk tickets for a problem IT can’t fix right away.
PaperCut has stated an open support request with Apple to investigate the issue. Fortunately, there is a workaround if you are currently drowning in support requests.
9to5Mac’s take
While I am glad there is a workaround for PaperCut customers, IT departments should not have to scramble to completely redeploy their print queues because of a routine security update. It was working fine. When Apple ships a patch that breaks something core, such as secure printing, it disrupts business operations and costs organizations money. If Apple truly wants to be the ultimate enterprise vendor, it needs to squash bugs like these. Bugs do happen, but when they impact enterprise customers, they have to be fixed immediately.
Apple @ Work is exclusively brought to you by Mosyle, the only Apple Unified Platform. Mosyle is the only solution that integrates in a single professional grade platform all the solutions necessary to seamlessly and automatically deploy, manage, and protect Apple devices at work. Over 45,000 organizations trust Mosyle to make millions of Apple devices work ready with no effort and at an affordable cost. Request your EXTENDED TRIAL today and understand why Mosyle is everything you need to work with Apple.