Companies need to focus on the community health and resources where their employees live. “She didn’t quit because she didn’t love the job. She quit because her son’s school kept calling her out of meetings, because the after-school program in her neighborhood closed, because by the time she got home on two buses she had nothing left. None of that appeared on the exit survey.”
Your exit interviews are asking the wrong questions
Why This Matters
This article highlights the importance of understanding the broader community factors that impact employee retention. For the tech industry, addressing these social determinants can lead to more effective talent management and a healthier, more engaged workforce. Recognizing these issues can help companies foster better support systems and improve overall employee well-being.
Key Takeaways
- Exit surveys should include questions about employees' community and family support systems.
- Addressing local resources can reduce turnover and improve employee satisfaction.
- Tech companies need to consider social determinants when developing workplace policies.
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