Dutch regulator fines Uber €825 million for automated driver suspensions under GDPR
The Dutch Data Protection Authority fined Uber roughly $966 million after finding that between 2018 and 2022 the company suspended European drivers using automated systems without meaningful human review, violating GDPR's Article 22 protections against purely automated decisions with significant consequences. The case stemmed from a 2020 complaint filed with France's CNIL by La Ligue des droits de l'Homme on behalf of over 170 drivers, and was handled by Dutch authorities since Uber's main EU base is in Amsterdam. Uber plans to appeal, arguing that fraud suspensions were brief, permanent deactivations always involved human review, and drivers had appeal options.
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This is the second-largest GDPR penalty ever issued, signaling that regulators are increasingly willing to scrutinize algorithmic decision-making in gig-economy platforms where automated systems can instantly cut off someone's livelihood. The ruling reinforces that companies must build genuine human oversight into consequential automated processes, not just token appeal mechanisms, and could pressure other platforms reliant on automated fraud detection to overhaul their compliance practices.
- Uber fined about $966 million by Dutch regulators for GDPR violations tied to automated driver suspensions.
- Investigation covered 2018-2022 and stemmed from a complaint by over 170 drivers via a French human-rights group.
- Uber disputes the findings and plans to appeal, claiming human review was always involved in permanent deactivations.
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Published there as: “Uber hit with nearly $1 billion fine after algorithms suspended drivers without human review”
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